Field AV Technician

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  • Location: Montreal, QC
  • Type: Permanent
  • Job #2806

Elevate your career with us! As a leading force in live productions, systems integration, and virtual technology on a global scale, our team comprises over 2,000 dedicated individuals. Our mission? To deliver extraordinary experiences worldwide. Honored as one of Montreal's premier employers in 2023, come aboard and be a part of our illustrious 45-year journey.

Here's what your day will entail:

  • Delivering technical services to meet customer expectations with courtesy and precision.
  • Offering alternative solutions to ensure system functionality despite equipment failures.
  • Attentively listening to and comprehending customers' requirements.
  • Identifying and investigating issues at client sites.
  • Presenting solutions to clients.
  • Providing on-site and remote technical support to customers and technicians for issue resolution.
  • Thoroughly documenting work in the ticketing system.
  • Updating both customer and internal documentation to reflect on-site modifications.
  • Offering ongoing technical assistance and addressing customer queries.
  • Drafting reports on work execution.
  • Providing recommendations and conducting maintenance and parts replacement.
  • Cultivating strong business relationships with customers.
  • Serving as a strategic advisor and being proactive in meeting customer needs.
  • Collaborating with various stakeholders to ensure top-notch customer service.

Submit Your Application

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!

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