Pega Senior Business Consultant

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  • Location: Ontario
  • Type: Contract
  • Job #1694

Senior Pega Business Consultant/LBA (Lead Business Analyst) – Remote


As a Pega Senior Business Consultant, you will work in an agile environment playing a key role in delivering an improved internal and external client experience while increasing operational efficiency through automation (ChatBots, Robotics). This role will explore client journeys, define business needs, gather requirements, set scope, manage risks, work with Product Owners to create the Definition of Done (DOD), as well as complete business acceptance testing within the leading edge framework of the Pega Platform.

*This is a fully remote, 1-year contract to start, with strong possibility for extension as this is a multi-year program. Enjoy more flexibility and no stress or work-related travel expenses associated with commuting.


While many of the banks are in maintenance mode and ramping down with Pega (with very little enhancement opportunities) our client is working on new and exciting Pega projects, building applications and looking for individuals who are eager to innovate and join this growing new team.


Main Accountabilities

  • Lead/Participate in scope definition workshops and own delivery of the completed work.
  • Lead the business team in gathering requirements and choosing the best way to implement requirements leveraging Direct Capture of Objectives (DCO) within the Pega Platform.
  • Ensure requirements management and facilitation best practices are adhered to including the management of artifacts through traceability, version control, and change control.
  • Translate business needs into Pega-architected process flows and solutions.
  • Work within an agile environment to identify and document client-centric workflow and case management needs (cutting across functional and business unit silos as needed).
  • Work with the Product Owner to create user stories and backlogs.
  • Manage DCO sessions, maintain the functional backlog, and support functional design ensuring optimal use of Pega functionality and adhering to guardrails.
  • Capture requirements in use cases, requirements and design templates as part of DCO.
  • Validate development work and test scenarios.
  • Work with business teams to understand/identify process reuse opportunities.
  • Collaborate with the IT to review work and provide guidance on technical issues.
  • Assist with the design of the Pega enterprise class structure.
  • Mentor, coach and support the development of more junior ECM Business Consultants.
  • Support a work environment that promotes client-centricity, quality, continuous improvement, knowledge sharing, and teamwork.
  • Proactively recognize business trends and/or company policies that affect ECM practices and make recommendations for process/system enhancements.
  • Incorporate information security standards and requirements into all solutions.



  • Certified Pega Business Architect (CPBA) and/or Certified System Architect (CSA).
  • 5+ years’ experience designing and delivering complex Pega case management projects.
  • Demonstrated experience in solution design for Pega-based solutions encompassing internal facing and external facing applications.
  • Advanced knowledge of BPM concepts, techniques, tools and delivery approaches.
  • Minimum 7 years of progressive information technology experience with full application development life cycle and systems integration experience.
  • Knowledge of the PRPC Architecture, as well as PRPC design & implementation features.
  • Strong data modeling experience.
  • Excellent written and verbal communication skills and can explain concepts to both business and IT stakeholders.
  • Experience working in Agile and Waterfall environments.
  • University Degree or College Diploma in a related discipline.
  • Seniority Level: Mid-Senior level

  • Industry: Information Technology and Services

  • Employment Type: Contract (1 year to start)

  • Job Functions: Information Technology

Submit Your Application

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

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