Jarvis is a Technology Advisory & Talent Solutions firm bringing brilliant minds together to build world-class technology. We are a mission-driven organization committed to equalizing opportunity and maximizing potential. Our mission is reflected in every aspect of Jarvis, including our focus on hiring individuals from underrepresented groups, often overlooked by larger organizations. Our expertise lies in delivering innovative technology solutions, and our human-centred skills model enables seamless growth and retention for our clients.
The Opportunity
The world of technology is rapidly evolving through innovation and cutting-edge technologies. As we move into the future, we believe in keeping up with relevant technologies and building that future ourselves. Our greatest assets are our people, and at Jarvis, we value imagination and curiosity as much as capability and skill.
As our Operations Specialist, you will be responsible for supporting the various aspects of the Strategy & Operations function at Jarvis.
Job Responsibilities:
Onboarding Support (45%):
Onboard contractors starting placements with our clients and ensure they have access to the necessary resources ahead of their first day including:
- Creating and sending out Consulting Services Agreement
- Conducting background checks
- Updating and maintaining client’s vendor management systems
- Creating WSIB forms and gathering all necessary documentation for contractor rulings
- Providing ongoing communication and onboarding support to contractors
- Working with the client to ensure hardware is shipped in a timely manner
- Working with client’s vendors to ensure vendor management systems are up to date
- Ensuring all steps in the onboarding process are completed in a timely manner
Post-placement Support (20%):
Manage the post-placement process for candidates including:
- Processing off-boarding and extension requests
- Coordinating the return of equipment
- Completing proof of income letters
- Making amendments to vendor management systems
- Monthly Candidate reports
- Incorporations Registration auditing
Internal Support/Continuous Improvement (20%):
Cross-collaboration with other departments within Jarvis to provide additional support including:
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Ensuring that delivery conforms to Jarvis’ policies, standards and guidelines including:
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Conducting regular placement and compliance audits to ensure records are accurate and up-to-date in our applicant tracking system Bullhorn
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Auditing of current processes to ensure data integrity/accuracy, as well uncovering and addressing process gaps
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Ad-hoc support for our internal operations which can include, but not limited to:
- Contractor escalations, contract management support, administrative support for Jarvis’ vendors, and cross-functional support
Timesheet Management (15%):
Ensuring timesheets are submitted on a weekly basis for all our contractors/employees including:
- Ensuring the accuracy and completeness of timesheet entries
- Importing of timesheets, data entry, and validation on a weekly basis
- Completing follow-ups with both contractors/employees and managers to ensure timely payments
- Investigating and resolving any contractor/employee complaints or inquiries regarding timekeeping data
- Collaborating with our Finance department on a weekly basis to review timesheets and ensure invoices are paid out on a timely basis
What You Bring:
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Ability to adapt to and learn new technical tools quickly
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Strong aptitude to streamline processes and enhance efficiency
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Strong attention to detail and accuracy
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Problem-solving mindset
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Excellent organizational and time management skills
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Ability to manage complexity and ambiguity
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Ability to work with urgency and adapt to changing priorities
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Outstanding organizational and prioritization skills
- Fluency in spoken and written French is considered an asset
???????Why Join Us?
- Life-Work Balance: We promote life-work balance through our flexible paid time off program, empowering you to take time off when you need to (or want to!).
- Growth Opportunities: As a dynamic, entrepreneurial environment, we offer professional development support and training.
- Comprehensive Benefits & Perks: Besides market-competitive salaries and incentives
- Collaborative Organizational Structure: At Jarvis, your ideas are not just heard but shape the direction of our (and your) journey.
- Community Involvement: Supporting our community is part of our DNA! Employees can partake in volunteer opportunities, community outreach and charitable initiatives.
What Keeps Us Here?
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Culture and values are integral at Jarvis. Our vision of Equalizing Opportunity and Maximizing Potential enables us to build a diverse and inclusive community. We encourage everyone to bring their authentic selves to work, every day. We reward curiosity and innovative solutions while empowering our employees to discover endless possibilities.
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Life-work balance defines Jarvis at its core. We believe in team-building activities and strive to bring our teams together whenever possible. Expect to attend events such as quarterly socials, holiday parties, charity events and more casually, in-office/virtual events like lunch & learns, trivia and movie nights, hackathons and many more hosted by Jarvis throughout the year.
Don’t meet every single requirement? Apply anyways!
Jarvis Consulting Group is committed to developing a barrier-free recruitment process and work environment. We are committed to equality in the workplace and to growing a welcoming and inclusive team. We encourage applications from Indigenous persons, visible minority group members, and people of all sexual orientations and genders, and will consider all qualified applicants without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, or disability or age.
Accommodations are available on request for candidates taking part in any stage of the selection process. If you are a job seeker who requires assistance, please contact: po@jrvs.ca