Manager, People Operations

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  • Location: Toronto , Ontario
  • Type: Jarvis Internal
  • Job #3178

Jarvis is driven by a bold vision to transform the professional services landscape by setting a new standard for innovation, empowerment, and impactful solutions in data, AI, and technology. Our unwavering dedication is rooted in propelling businesses toward sustained success while making a positive impact on communities. Strategically operating from Toronto and Montreal, Europe, and North Africa, Jarvis extends its services across Canada and the US. Our diverse team comprises expert advisors and forward-thinking technologists who work tirelessly to unlock the full potential of businesses, ensuring the consistent delivery of exceptional results.

The Opportunity

The Manager, People Operations will play a crucial role in driving people's decisions across the organization through the lens of people data. With a strong eye for detail, a deep understanding of data and analytics, and HR practices, the Manager, People Operations will support the employee lifecycle and HR function. 

 

What You’ll Do

People Data, Reporting & Analytics (40%): 

  • Track and analyze HR data, including employee engagement, turnover, performance metrics, and headcount.

  • Develop reports and dashboards to monitor key HR metrics and provide insights to leadership.

  • Use data to identify trends, measure the effectiveness of people initiatives, and inform strategic decisions.

  • Ensure data integrity and maintain confidentiality of all HR-related information.

Performance Management & Improvement (20%):

  • Implement and manage a performance review process that aligns with company goals and encourages growth.

  • Partner with leadership to identify skills gaps and develop tailored training and development plans.

  • Facilitate coaching, mentoring, and feedback to support career development across the team.

Learning & Development (20%):

  • Identify learning needs within the organization and collaborate with the HR team, and the managers to design and deliver relevant learning and development programs.

People Operations & HR Compliance (20%): 

  • Oversee core HR functions, including benefits administration, policy updates, and compliance initiatives.

  • Develop and implement policies that support organizational goals and compliance requirements.

  • Stay informed of changes in employment laws and industry best practices, updating processes as needed.

 

What You Bring

  • 3-4+ years of experience working in HR, ideally in a startup or scaleup environment.

  • You bring subject matter expertise to your work and have touched many areas of HR and the employee journey.

  • Experience with HR data and analytics to make business decisions.

  • You’re a problem solver and can think outside the box.

  • You’re familiar with HR software and systems (we use intelliHR), Microsoft, and Google Suite

Why Join Us?

  • Life-Work Balance: Enjoy flexible paid time off, empowering you to take time off when you need it (or want it!)

  • Growth Opportunities: A dynamic, entrepreneurial environment, with professional development support and training.

  • Comprehensive Benefits & Compensation: Competitive salaries and incentives

  • Access a suite of benefits designed to support your overall well-being.

  • Collaborative Organizational Structure: Engage in a workplace where your ideas are not just heard but shape the direction of our journey.

  • Competitive Compensation: Receive a highly competitive salary that reflects your skills, dedication, and the value you bring to our team.

  • Community Involvement: Get involved in volunteer opportunities, community outreach and various charitable initiatives.

What Keeps Us Here?

  • Culture and values are integral at Jarvis. Our vision of Equalizing Opportunity and Maximizing Potential enables us to build a diverse and inclusive community. We encourage everyone to bring their authentic selves to work, every day. We reward curiosity and innovative solutions while empowering our employees to discover endless possibilities.

  • Work-life balance defines Jarvis at its core. We believe in team-building activities and strive to bring our teams together whenever possible. Expect to attend events such as quarterly socials, holiday parties, charity events and more casually, in-office/virtual events like lunch & learns, trivia and movie nights, hackathons and many more hosted by Jarvis throughout the year.

Don’t meet every single requirement? Apply anyways!

Jarvis Consulting Group is committed to developing a barrier-free recruitment process and work environment. We are committed to equality in the workplace and to growing a welcoming and inclusive team. We encourage applications from Indigenous persons, visible minority group members, and people of all sexual orientations and genders, and will consider all qualified applicants without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, or disability or age. Jarvis is committed to compliance with all fair employment practices regarding citizenship and immigration status.

Accommodations are available on request for candidates taking part in any stage of the selection process. If you are a job seeker who requires assistance, please contact: po@jrvs.ca

Submit Your Application

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