Guidewire Business Systems Analyst (BSA)

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  • Location: Toronto, ON
  • Type: Contract
  • Job #1809

GUIDEWIRE BUSINESS SYSTEMS ANALYST (BSA)

Role: Guidewire Business Systems Analyst (BSA)

Client: Leading Global Consulting Services firm

End Client: Established Canadian Insurance agency

Project: Guidewire (Cloud) Implementation for Auto Claims Management (ClaimCenter)

Project Status: Underway/Inception

Project/Program Duration: Until 2024

Anticipated Start Date for Delivery Phase:  Mid to late October, 2022

Contract: 6 months + (extension anticipated, up to 2 years)

Location: Fully remote within Canada (must be based in Canada for contract duration)
 

Our client represents a leading insurance provider in Canada, and they are seeking an experienced Guidewire Business Systems Analyst, preferably with a specialty in ClaimsCenter Implementation of Guidewire Cloud or v.10.

Candidates must possess strong collaboration and communication skills as well as experience in this space, as they will work with cross-functional teams and stakeholders to ensure technical requirements are translated into specific business solutions, and bring forward actionable insights that deliver meaningful and sustainable outcomes.

The Guidewire Business Systems Analyst will be a part of the Delivery organization. In addition to being responsible for business analyses, the Business Analyst works directly with the project team and clients gathering requirements to analyze, design and/or implement technology best practice business changes. They work with senior members of the team to ensure the successful delivery of insurance platform implementations.
 

Role Details

  • Work closely with client stakeholders in performing business analysis functions; conduct and facilitate workshops/JAD sessions with key client stakeholders

  • Fast-paced, cross-functional Agile (Scrum/SAFe) work environment

  • Lead requirements for Guidewire ClaimCenter, Integration and Conversion functions

  • Work with client SME to elicit business and technical requirements

  • Perform integration testing to test the flow of claims data

  • Create test scripts and coordinate testing for various critical functionalities, prepare test data, defect triage and resolve blockers

  • Document requirements specifications for data analysis, data mappings for Guidewire, third party integrations and transformation

  • Develop functional specifications in the form of User Stories, process flows, use cases, data mappings leveraging tools such as JIRA, Confluence, and Rally

  • Conduct user story/sprint demonstrations at the end of sprint/release

  • Participate in agile sprint ceremonies, daily stand-ups, sprint planning, reviews and retrospective sessions

  • Conduct end user training by means of workshops, training guides and operation manuals

  • Work with Requirements Manger, Scrum Master and Program Manager for various project activities
     

Role Requirements

  • 5+ years of experience in Guidewire InsuranceSuite (Guidewire Cloud, or v. 10)

  • Detailed knowledge of Guidewire applications, specifically in ClaimCenter

  • Excellent domain knowledge on Property and Casualty Insurance to understand and analyze the business needs of the customer

  • Experience in data analysis & data mapping for Guidewire and third-party integrations

  • Experience in writing functional & technical specifications, business analysis, business process analysis, and solution analysis

  • Expertise in creating functional specifications in the form of user stories, process flows, use cases, and data mapping

  • Experience in gathering, defining, and organizing business and functional requirements including acceptance criteria for use by developers

  • Experience using management tools such as Confluence, Jira or Rally

  • Excellent communication (written and oral) and interpersonal skills

  • Take initiative and work well independently with minimal guidance, as well as collaboratively within a team

  • Advanced and extensive knowledge of the business (or organization), technical environment, standards, processes, procedures, programming languages and operating systems

  • Proficiency in leading complex and comprehensive project plan development and can understand risks associated with third-party solution integration

  • Strength in coaching and advising clients, partners and teams
     

Nice to Have

  • Ability to query SQL DB and analyze results is a strong nice to have

  • Experience working on XML and JSON structures

  • Hands on experience working on Guidewire data dictionary, Product designer & underwriting rules 

  • Agile Certifications (Scrum / SAFe)

  • Guidewire CC Certifications including: 

    • Certified Associate

    • Certified Professional

    • Certified Ace

    • Certified Trainer

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